Products & Services

 

Policy Portal has designed its technology to be distributed across multiple technology platforms and supplier load balancing is a key strategy. This supplier redundancy allows system routes to be switched to backup suppliers in the case of a service outage, producing our unrivaled reliability and scalability.  Intelligent monitoring systems perform real world testing, to monitor performance and ensure uninterrupted system availability.

Detailed Features
SMS, MMS and Email

Distribution of bulk SMS, MMS and Email to mobile phones and internet connected devices.

Product features:

  • Bulk Messaging can be sent via Web Interface or integrated API.
  • Messages replies can be delivered back to client in real-time or batch formats.
  • Set conditions (e.g. keywords) for replies or inbound messages that trigger auto responder SMS, MMS and Email.
  • Policy Portal messaging suppliers are accredited members of the Wireless Application Service Provider Association (WASPA).
  • Customised reporting.

Detailed Features
USSD (Unstructured Supplementary Service Data) is a Policy Portal system for Mobile communication technology that is used to send text between a mobile phone and an application program in the network.


Product features:

  • Any mobile phone can dial a USSD string, making it one of the most accessible interactive channels in the market.
  • Choose your own standard, premium or zero rated USSD string.
  • When a user dials your USSD string we can call your server for plain text to display as well as send back user responses.
  • Our world-class software developers will work with you and your team to develop a fully functional USSD campaign that meets the needs of your business.
  • Policy Portal messaging suppliers are accredited members of the Wireless Application Service Provider Association (WASPA).
  • Customised reporting.

Detailed Features
A short code allows clients to send or receive messages from a 5 or 6 digit number. This solution is a powerful SMS marketing and customer appreciation tool. It can be easily memorized by customers, suppliers or employees, making it simple for them to respond to your messages.  By using intelligent keywords, messages can be forwarded to an email address and replies sent back to the sender.  Inbound messages can also be managed by the use of inbound API’s.


Product features:

  • Set up Standard, Premium Rate or Reverse Billed short codes

The Short Codes are allocated by ICASA and subject to relevant terms and conditions.

Detailed Features
Our mobile message link solution securely delivers documents such as statements, legal notices, policies, bills, images, and other confidential documents straight to your customer’s mobile phone. You can track whether each recipient has received and read your message and you can tailor your mobile link to the needs of your business. This solution and is perfect for any company that needs to communicate data rich content to its customers via mobile phone.


Product features:

  • Instant delivery
  • Track deliver and read receipts
  • Save money on printing and postage
  • Give customers easy access to relevant documents
  • Paperless and hence the solution is kind to the environment
  • Reach customers who don’t have Internet access via traditional computer systems

Detailed Features
Our mobile Picture link solution securely delivers images from a user’s mobile phone straight to your management information system, these images may include application forms, I.D documents & general images. The solution will allow you to send an image request SMS with a unique reference number to a user’s mobile phone. When the user clicks on the image link, an interface is opened which facilitates the activation of the user’s mobile phone camera. Once the image/s are taken there is an automatic organized upload of the images to your servers, this all tagged with the unique reference number. Your message and interface can be tailor made to meet the needs of your business and is perfect for any company that needs to receive document images from users in an efficient hassle free manner.


Product features:

  • Real-time request delivery and image return
  • Track delivered and read receipts
  • Take the admin out of receiving documents and images from your customers/suppliers
  • Give your customers/suppliers a hassle free way to send you documents
  • Paperless and hence the solution is kind to the environment
  • Reach customers who don’t have Internet access via traditional computer systems

Detailed Features
Document Management:

Policy Portal revolutionizes the way businesses manage policies and procedures. Our industry-leading policy management system makes the complex tasks of writing, sharing, updating and attesting to policies simple and seamless, while helping organisations meet legal and regulatory requirements. We will automate the workflow related to policy and procedure management in your business, seamlessly moving documents through the policy management lifecycle all branded in your unique business style. Policy Portal document management software is designed to keep you prepared for audits or legal challenges, providing tight version control and an ongoing archive. Quickly and easily see and generate reports on who made what changes, when and why. Poorly managed policies create busywork for everyone in your organization—from IT to HR. By automating processes, the tasks of revising, reviewing, approving—even simply searching and reading policies—you save time and money.

Detailed Features
We believe that the majority of file and document transmissions can and should be processed electronically. Latest regularity developments require secure storage of documents as it relates to personal information and other business critical information.  Our digital document storage services are designed to empower clients to actively control records while stored in a secure off site facility and allowing instant access when required

Solutions from Policy Portal can bring you Document storage options for quick access and long-term archives, enabling you to:

  • Easily request services and check status of documents for utmost compliance
  • Retrieve electronic copies of physical documents
  • Reduce costs by storing files offsite

What documents can I store?

  • Single-page documents in active files (e.g., customer contracts or medical files)
  • Internal records (e.g., personnel information)
  • Regulated files (e.g., legal and financial documentation)

Whether for compliance reasons or to better use the space in your office, Policy Portal offers a wide range of offsite storage capabilities that enable you to manage digital documents the way you want.